This guide teaches you how to remove Windows protected your PC Tech Support Scam for free by following easy step-by-step instructions.

The FBI is warning people to be alert to the threat of technical support scams, in which criminals pose as support staff from computer or software companies and try to trick unsuspecting PC users ...

When one of your tech devices goes awry, you can get expert answers at low cost or even for free, if you know where to look.

The FTC announces a crackdown on a massive international computer tech support scam that allegedly swindled tens of thousands of consumers in six countries.

The BBB cautions against giving "tech support" remote access to your computer. How the scam works and tips to spot a scam are addressed.

But no matter what company your computer is from, there are a few ways to get the most out of your tech support experience. First, make sure you know exactly what kind of support you're entitled to.

For in-store tech support, the Apple Store’s Genius Bar was also tops but was matched by independent local computer retailers. Both got an 81 in our reader survey.

Would you pay $50,000 to end your PC frustrations? Luckily, you don’t have to because TechCrunch already did. Meet Soluto. Israel-based Soluto, as we covered yesterday, just won the TechCrunch ...

When it comes to computer tech support, Apple and its stores get top marks from our readers. Still, Apple isn’t perfect and is not without its own horror stories, though they are fewer than the ...

When seeking tech support for your small business, could your best option be the nearest outlet of a chain retailer? Here's how tech help from big brands compares with that of independent IT shops.