Solution providers interested in offering support desk services should look no further than the Bomgar Box remote desktop control and support appliance.

Want to sign into a computer from another desktop or a mobile device? Here's how to use Google's Chrome Remote Desktop to make the connection.

Microsoft Remote Desktop review: An excellent solution for all users Read our Microsoft Remote Desktop review for detailed information about its performance and features ...

Take these four steps right now to ensure that friends and family members can count on you for support from a distance.

Troubleshooting issues for remote employees has become more complex for many tech support teams, which may now work remotely too. These remote support tools can make the task easier.

Fraudsters who use remote desktop support programs while scamming their victims have made it difficult for at least one legitimate IT company to convince users that it's not trying to steal their ...

Accessing Microsoft Remote Desktop through third-party applications just got easier, thanks to support for RDP files and RDP URIs within Microsoft Remote Desktop for iOS.

Remote Desktop Access First, there’s the emergence of secure remote desktop support apps, which allow IT workers to remotely view what’s happening on their counterpart’s screens.

A long-awaited update to AweSun’s remote desktop software adds support for macOS devices.

Remote desktop support on macOS is crucial when employees are working remotely, so picking the right solution is vital to helping employees.