Amanda Williams stepped in to help a stranger who was being attacked, only for her car to be stolen by the assailant.

Ronnie Pack built a reputation for putting customers' safety above all else — and helping other repairers do the same.

Collision shop owners said they are seeing problems with parts delivery and availability, and insurer reimbursements.

The annual conference also included a look at how VIN-specific, as-built vehicle data can and will play in the industry.

Partnering with CSN Collision allows the repair facility to combine its customer-first approach with the resources, training ...

National MSO Classic Collision is stepping up to NASCAR’s premier national series, as it announced its sponsorship of Carson ...

Collision shops are liable for faulty repairs, making OEM parts and procedures paramount whether insurers want to pay for ...

Supporting local collision repair education programs connects shop operators to the next generation of technicians.

The fledgling MSO has a to-do list when it adds a new location to replicate its welcoming customer experience.

"The federal tax credit was a key catalyst for EV adoption, and its expiration marks a pivotal moment," said Stephanie Valdez ...

Students in the two-year program graduate as Toyota Expert Level Certified technicians with a head start on earning master ...

The Missouri-based three-shop MSO is investing in high-value production to create ads that reach customers everywhere.