The Pennsylvania Turnpike announced its newest tool, intended to make customer service easier to connect with the turnpike.

"Miles" offers fast, accurate answers to the most frequently asked customer service questions from visitors to the website, ...

By 2026, AI agents will run workflows — but only if we stop chasing 'super agents' and design them to stay in their lanes.

Brands are treating ORM as part of the digital and customer service backbone; Online reputation management will soon move ...

Opening a Demat account is the first step toward investing in the Indian stock market. With the growing popularity of equity, ...

ServiceNow's new AI Experience puts agentic automation at the fingertips of every office worker - SiliconANGLE ...

The official partner launch event took place at Avanza Solutions’ Head Office and was attended by senior executives from both ...

The average shipment price is set to increase in the range of 9-12%, depending on product variabilities and the customer's ...

E-commerce in Nigeria has evolved from a novelty into a daily necessity. From groceries to gadgets, millions now shop online regularly. But as the sector expands, it faces persistent challenges: scale ...

Companies are already seeing measurable benefits and ROI from GenAI in the form of faster decisions, smarter workflows and ...

Elevate your business identity with small business branding strategies. Uncover secrets to enhance and transform your brand ...